Privacy Policy

At Pg-Control Systemtechnik GmbH, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store, or interact with us through email or other channels.

1. Who We Are

Pg-Control Systemtechnik GmbH
Wittestraße 30A, 13509 Berlin, Germany
📧 Email: robertmarcrob@outlook.com

2. Information We Collect

We collect the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, shipping and billing address.

  • Order & Payment Details: Products ordered, order history, payment method (Note: We do not store your credit/debit card information — all transactions are handled securely by our payment processors).

  • Device Information: IP address, browser type, time zone, and cookies for analytics and functionality.

  • Communication Data: Any messages, reviews, or emails you send to us.

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you about your orders or inquiries

  • Provide customer support

  • Improve our website and services

  • Send promotional emails (only if you’ve opted in)

4. Sharing Your Information

We do not sell or rent your data to third parties. However, we may share your information with trusted third-party services necessary for:

  • Order fulfillment (e.g., delivery partners)

  • Payment processing

  • Website hosting and analytics (e.g., Google Analytics)

All third-party providers are required to protect your data in compliance with GDPR and other relevant regulations.

5. Cookies

We use cookies to enhance your browsing experience and collect anonymized usage data. You can choose to disable cookies through your browser settings, but some features of the site may not function properly.

6. Your Rights (Under GDPR)

You have the right to:

  • Access your personal data

  • Correct or delete your data

  • Restrict or object to data processing

  • Withdraw consent at any time

  • File a complaint with a data protection authority

To exercise these rights, please contact us at robertmarcrob@outlook.com.

7. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📧 Email: robertmarcrob@outlook.com
📍 Address: Pg-Control Systemtechnik GmbH, Wittestraße 30A, 13509 Berlin, Germany